Chris Catania

The Proven Path to becoming A Community-fIRST Company


- Meet Chris Catania -

Chris is an award-winning enterprise community builder, futurist and workplace collaboration expert. For more than 20 years, he has helped organizations leverage the power of community and collaboration to deepen trust, increase loyalty, build better products, drive engagement, save millions in costs and grow top-line revenue. As a keynote speaker, consultant and strategist, he has helped audiences transform disengaged customers into loyal and passionate brand advocates. He has led clients to create a digital workplace that connects and builds strong employee relationships and networks. Today he speaks and leads workshops to empower leaders to leverage community as a strategic asset in the workplace and a competitive advantage in the marketplace. 

- What's In It For You - 

The Community-First Company is for leaders ready to transform your culture and customer experience.

Build Trust with Community-Driven Mission, Vision and Growth Strategies

Community-First is a better way to collaborate, build relationships with colleagues and deepen trust with customers. Create community strategies that drive revenue growth, reduce costs, and increase retention and customer satisfaction. 

Unlock Innovation and Enable Customer Success

Discover how to use community to empower customers to succeed, create lifetime loyalty and cultivate brand advocates. Learn why you need to enable employees to use community in their work and how to do it. 

Next Practices For Community-led Customer Experience

Discover how to enhance key touchpoints across the customer lifecycle. Learn how to integrate community into business operations: CX, technical support, events, product development, customer success, marketing and sales.

Discover Tools For Evaluating Community ROI and Impact

Community-First Companies use frameworks, systems and technology to measure business impact and  value. Learn how to build your community measurement strategy and tech stack. 

Ready to Begin Your Journey To Become a Community-First Company?

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